Processing Time

Orders are processed Monday to Friday between 9:00 am and 4:00 pm.

Please allow up to 48 hours for your order to be processed.

There will be a 4-5 week wait time for made to order items.

Orders placed on weekends and holidays are processed on the following business day.

Shipping Destinations

Melanie Jacqueline ships throughout Canada and the US. We do not ship to APO/FPO addresses or P.O. boxes.

Shipping to Eastern Canada – $22 CAD (via Canada Post)

Shipping to Western Canada – $27 CAD (via Canada Post)

Shipping to the US – $30 CAD (via Canada Post)

Holiday Shipping

We understand how important deadlines are when shopping for loved ones during the holidays! Please contact us before finalizing your purchase if you have any questions regarding the on-time arrival of your order!

Pick Ups

If you plan to pick your order up in store please select the pick up option in the checkout section and we will notify you when your order is ready